IREA has been alerted to recent scam attempts in which customers are asked to pay up front for new meters as part of our upcoming advanced metering infrastructure (AMI) project.
Customers will not be asked to pay for these new meters and should immediately doubt the legitimacy of any call, email or in-person visit in which they are asked for payment, especially requests for a “Green Dot” or other pre-paid card. If you are asked for such payment or are unsure of any other interaction with someone claiming to represent or work with IREA, immediately call us at (800) 332-9540.
As part of the AMI project, new meters eventually will be installed, in phases, at all locations served within IREA’s 5,000-square-mile service territory, but by IREA employees and IREA-managed contractors who will not ask for payment. We will notify you before and after your old meter is replaced; be suspicious if any individual requests access to your meter or property with no prior notification.
Additional information about the AMI project, including FAQs on timing, security and health, can be found at www.IREA.coop/ami.
IREA is part of several industry-wide efforts to prevent scams, including Utilities United Against Scams, which offers resources for both utilities and their customers via www.UtilitiesUnited.org. IREA customers can also look to our social media channels – @IREAColorado on Twitter and IntermountainREA on Facebook – and website, www.IREA.coop, for info on potential scams.