CORE Control

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Through SmartHub, CORE members have control of their account and insights into energy usage anytime, anywhere. That’s choice and convenience.

CONTROL Your Account

Auto Pay: Enjoy the convenience of having your bill automatically paid each month from your card or bank account when you enroll in Auto Pay.

 

Budget Billing: Budget Billing allows you to pay an average amount per month instead of paying for high usage amounts in one season and lower usage amounts in another season.

 

Advance Pay: Choose when, the amount, and how you pre-pay toward your credit balance.

 

Paperless Billing: Save time, costs and stress with the free Paperless Billing option.

 

Other Payment Options

 

Notifications: Set up notifications and choose your contact methods to get alerts when your bill is available, notifications on planned outages, promotions, service requests and more.

CONTROL Your Usage

Usage alerts: Informs you when your usage is outside a certain threshold to keep you aware of current energy usage.

 

Usage Explorer: The Usage Explorer gives you a detailed look at your past and current usage, all in one place.  View your power use alongside weather trends by month, day or hour.

 

Average Usage: One of the most powerful features of SmartHub is the ability to see how much electricity you typically use during a specific time period, you see when you can save money on your bill.

 

Planning: Create markers for specific times or windows of time in your energy usage history.

 

Plan & Save: Plan and Save provides the ability to track energy actions you’ve taken and see the planning markers on the graph for that time period.

 

Usage Comparison: This tool lets you compare two monthly bills side-by-side to see “this year vs. last year” or “this month vs. last month” to see how weather and temperature affects your bills.

 

Usage Management: This section provides tools that help you identify how you use your services and evaluate ways in which you can trim usage and save money.

 

CLEAN Power Choice: By enrolling in CLEAN Power Choice, members can claim credits of renewable energy on the grid and support renewable energy generation investment at their preferred level.

CONTROL Your Access

Additional Users: Add users to your registered account rather than sharing your sign in information. Additional users will be able to see and take action on the account.

 

Two-factor authentication: Two-factor authentication adds an extra level of security to your account by sending an additional code to your preferred contact method before login.