Start/Stop/Transfer Service

Residential/Commercial

To start, stop or transfer CORE electric service at an existing residential or commercial location, click below or call CORE Member Services at (800) 332-9540.

New Construction

Click below for information on starting CORE electric service at a new construction address.

Please note that CORE provides only electric service. To cancel propane or natural gas services, your other utility providers must be contacted.

Start Residential/Commercial Service

To start or transfer CORE electric service at an existing residential or commercial location, click below or call CORE Member Services at (800) 332-9540.

Start Service Checklist

  • Dates to have service started may be reserved up to 30 days in advance.
  • Holidays and weekends are not available.

Stop Service

To stop electric service at an existing location with CORE, please log into SmartHub, and under Contact Us, select Report an Issue/Inquiry and in the dropdown options “Service Disconnect Request,” or call our Member Services Department at (800) 332-9540.

Stop Service Checklist

  • Dates to have service stopped may be reserved up to 30 days in advance.
  • Today’s date, holidays and weekends are not available.
  • CORE attempts to return capital credit refunds to all members who have accrued them in past years; therefore, it is important that members notify us of any mailing address changes. To update your mailing address, contact Member Services at (800) 332-9540.

New Construction

Click below for information on starting CORE electric service at a new construction address.