Sign up for outage alerts

IREA customers now have easy access to a useful feature of our Outage Management System.

You can sign up for text-based outage alerts to receive automatic notifications of service interruptions on your phone. If you sign up, you also will be able to report outages by simply texting OUTAGE to our dedicated number.

Enrolling in the program is simple: Visit and select the option to Sign Up for Outage Alerts, then submit your phone and account numbers. You will receive a passcode to confirm enrollment.

Once enrolled, you will receive up-to-date outage alerts for any future interruption at your service location and estimated times of restoration. Your enrollment in this service also eases the strain on our Consumer Services phone lines and other channels as we work through outages.