My Power now available for most IREA customers

The Intermountain Rural Electric Association today announced the launch of My Power, an online portal that transforms customers’ access to energy use information. My Power gives IREA customers with Advanced Metering Infrastructure (AMI) meters the ability to better view, manage and analyze their usage data; monitor consumption patterns; compare periods of energy use; and better understand how their energy habits can affect their monthly bill.

My Power’s easy-to-understand charts, tables and graphs give customers a new way to look at how they use electricity. With My Power, customers can view their energy usage data in hourly, daily and weekly increments.

Customers can also set up custom thresholds for energy use. My Power will notify them if their usage has exceeded their specified amount. They can also identify their daily peak demand, which can be helpful for customers using rooftop solar generation.

My Power also includes weather data. Customers can use My Power’s weather tracking feature to determine if a period of high energy use occurred on a day of high or low temperatures.

“We are pleased to announce the launch of this powerful new service for our customers,” IREA Public Affairs Director Josh Liss said. “Customers often request more detailed info about their energy use. My Power provides a level of insight they’ve never had before, and in a platform that is easy to use and understand.”

The My Power online customer portal is one of several benefits resulting from IREA’s ongoing project to upgrade its metering infrastructure with AMI meters. IREA’s old meters were only read once a month. The AMI has two-way communication between IREA and the meters, which gives customers more timely data and alerts IREA immediately if there is an outage at the meter. Because the data in My Power is created via the AMI system, customers who opt out of AMI will not have access to My Power.

IREA began installation of AMI in January 2019, and expects to finish the project by the end of 2020, at which point more than 160,000 meters will have been replaced. The AMI project is one of several under way as IREA continually works to upgrade infrastructure to improve reliability and the quality of service provided to its customers.

To access My Power, eligible IREA customers first need to enroll in My Account through the floating panel in the top right-hand corner of the main page and most other pages on this website. On the next screen, click the link for new account registration and follow the instructions. Once you are enrolled and logged into My Account, My Power is accessible through the Additional Consumption Information for AMI Customers option.