01 Jan New meters on the way

Posted at 00:02h in Cooperative Updates, Member Services, Safety, Technology, Advanced Metering Infrastructure, Archive

[vc_row][vc_column][vc_column_text]IREA has begun initial deployment of the Advanced Metering Infrastructure (AMI) that eventually will replace the meters at all 158,000-plus...

01 Oct Scams target businesses

Posted at 00:02h in Member Services, Safety, Archive

[vc_row][vc_column][vc_column_text]Businesses served by IREA recently have been targeted by scammers. IREA is informing business owners and customers about these scams...

01 Oct Payment address to change

Posted at 00:01h in Cooperative Updates, Member Services, Archive

[vc_row][vc_column][vc_column_text]As part of our effort to increase efficiency, we are contracting with a payment processor to handle mail payments. This...

01 Jul Sign up for outage alerts

Posted at 00:02h in Member Services, Outages, Archive

[vc_row][vc_column][vc_column_text]IREA customers now have easy access to a useful feature of our Outage Management System. You can sign up for text-based...

01 Jun IREA wins customer service award

Posted at 00:06h in Cooperative Updates, Member Services, Archive

[vc_row][vc_column width="1/2"][vc_column_text]IREA’s monthly bill redesign was recently cited for excellence in customer service. The redesigned bill, introduced late last year, is...

01 Jun Survey to seek input on customer satisfaction

Posted at 00:00h in Cooperative Updates, Member Services, Archive

[vc_row][vc_column][vc_column_text]As part of IREA’s commitment to providing excellent customer service, the association will be conducting phone surveys in late June. The...